Value of
Order

UPS
Ground

All other opened hardware may be returned or exchanged within 20 days of product delivery date if returned in original condition, with all original contents and packaging material. All opened hardware will be subject to a 15% to 20% restocking fee at EveryFlashlight.coms discretion. Items that are returned more than 20 days after delivery, are in unsellable condition, or are missing parts or original packing materials will be charged a 20% restocking fee at our discretion. Cost of parts and repair will also be deducted from the refund. Shipping costs are not refundable. If the item purchased came with Free Shipping an outbound shipping charge will be assessed before crediting back the return.

All returns must accompany original packaging including UPC barcode symbols. If for any reason the packaging is missing the refund may be rejected at EveryFlashlight.com's discretion.

Flashlight: All Surefire flashlights must be sealed in cellophane wrapping to be considered new (some Surefire flashlights like the 9AN do not come with cellophane wrapping and this policy does not apply). If the wrapping is no longer on the box it is considered used and cannot be sold as new. A 20% restocking fee applies for any unwrapped Surefire light.

Optics (i.e. Scopes and Binoculars) which are opened will incur a 20% restocking fee. We must charge this because once opened the item is assumed used and cannot be sold as new due to health standards. We must sell the item as used at a significantly lower price then our retail price.

Two Way Radios may be exchanged for other two way radios of equal or greater value, however items being returned must include all original packaging and UPC Symbols. All Two-way radio headset sales is final unless found defective.

Special orders cannot be returned without a restocking fee. Any order consisting of over 75 items of the same or similar SKU that needs to be returned will be at the discretion of EveryFlashlight.com management team. If for any reason a special order is issued a RMA Number an automatic 20% restocking fee will be assessed plus any actual outbound shipping charges incurred not originally billed.

All returns must include a Return Merchandise Authorization Number (RMA#) . The RMA# must be indicated on the outside of the box. We CANNOT provide an RMA# on the phone. If a item is sent without an RMA # a 20% restocking fee will apply. To obtain an RMA# please e-mail all order information with the word RETURN in the subject line to: returns@EveryFlashlight.com

All Returns MUST be sent to (unless otherwise specified):
EveryFlashlight.com
2161 Whitesville Road, Suite C
Toms River, NJ 08755

EveryFlashlight.com reserves the right to modify this policy at any time without notification.

Order cannot be cancelled after the have been boxed and prepared with a shipping label. Although we will try our best, if the item has been boxed it becomes extremely difficult to sort through the correct box due the large volume of shipments we send out on a daily basis.

Free shipping offer using coupon codes only applies to the 48 US Contiguous States. AK and HI will be an additional charge due to the high rates charge by UPS and US Express Mail. International order do not qualify for ANY free shipping offer.

Saturday, Sunday and Holidays do not count when calculating order processing or shipping times.

If the delivery address is changed once the package has left our office, the customer will be charged an address change fee of $15.00 for UPS and $20.00 for Fedex.

All refused shipment will incur a 20% restocking fee plus a $10.00 return shipping fee.